Privacy, Cookies, Accessibility & Terms of Use

Accessibility

Accessibility statement

Melton Borough Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to content published on the www.investinmelton.com domain.

Using the site

This website is designed to be used by as many people as possible. You should be able to:

• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text clear and as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

We aim to ensure that our Invest in Melton website conforms to the Web Content Accessibility Guidelines version 2.2 AA standards.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to exemptions listed below, and with non-compliant elements that have been identified subject to continuing development work.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

None currently identified. Any non-compliant content identified as a result of testing using Silktide will be listed here, once that testing process is complete.

Content not within the scope of the accessibility regulations

Some of the Adobe Acrobat PDF documents published on this website are not fully accessible. This includes the following documents:

• Melton Mowbray Town Centre Vision
• Melton Investment Strategy Brochure
• State of Melton
• Adopted Melton Mowbray Town Centre Design Guidance SPD
• Melton Investment Site Map

The above PDFs can be found on the website at https://investinmelton.com/resources. All can be downloaded for viewing on an alternative screen or app or web app, or can be printed.

These documents are primarily designed as highly visual, print-based materials. They contain complex maps, graphics and layouts that are not fully compatible with assistive technologies, such as screen readers.

We have assessed the cost and practicality of remediating these documents and concluded that doing so at this time would impose a disproportionate burden within the meaning of the accessibility regulations. This is due to:

• The significant technical complexity involved in converting map-based and highly visual content into fully accessible formats
• The requirement for substantial redesign and specialist resources
• The fact that these documents are supplementary promotional materials rather than essential service information

Key information contained within these documents is available elsewhere on the website in accessible HTML format.

Accessible alternatives

If you need information from any of these documents in a different format, you can contact business@melton.gov.uk by email. We will consider your request and provide the information in an accessible format where possible.

Ongoing improvements

We will review this content when it is next updated. Any new or redesigned documents will be created in an accessible format wherever possible to ensure compliance with accessibility standards.

Preparation of this accessibility statement

This statement was updated on 04 June 2026. The website was last reviewed for accessibility compliance in June 2026.

Percentage scores for accessibility, compliance to level A WCAG 2.2 checks, level AA WCAG 2.2 checks and level AAA WCAG 2.2 checks will be detailed here when final tests using Silktide are complete.

All pages within the site were tested. You can contact business@melton.gov.uk by email to request a copy of the reports and to ask for further details.

Feedback and Contact Information

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page, or you think we are not meeting the accessibility requirements adequately, please email business@melton.gov.uk and let us know.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are dissatisfied with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Terms of Use & Disclaimer

Terms and Disclaimer

Terms of Use – please read these terms carefully before using this website. Using this website indicates that you accept these terms. If you do not accept these terms, do not use this website.

Use of the Site

Melton Borough Council authorises you to view and download the materials at this website, provided that you retain and respect all copyright and other proprietary notices contained in the original materials on any copies of the materials. The materials at this site are copyrighted, and any unauthorised use of any materials from this site may violate copyright, trademark and other laws. If you breach any of these terms, your authorisation to use this site automatically terminates, and you must immediately destroy any downloaded or printed materials.

Links to Other Websites

Links to third-party websites on this site are provided solely as a convenience to you. If you use these links, you will leave this site. Melton Borough Council has not reviewed all of these third-party sites and does not control and is not responsible for any of these sites or their content. Melton Borough Council does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to from this website, you do so entirely at your own risk.

Applicable Laws

Melton Borough Council makes no representation that materials at this site are appropriate or available for use outside the United Kingdom, and access to them from territories where their contents are considered illegal is prohibited. You may not use or export or re-export the materials at this site or any copy or adaptation in violation of any applicable laws or regulations, including, without limitation, UK export laws and regulations. If you choose to access this site from outside the UK, you do so at your own accord and risk and are responsible for compliance with applicable local laws. These terms will be governed by and construed in accordance with English law, without giving effect to any principles of conflicts of laws.

General

Melton Borough Council may revise these terms at any time by updating this page. You should visit this page from time to time to review the current terms because they are binding on you. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at this site.

Note: Anyone linking to the Invest in Melton website must comply with the guidelines for linking to the Invest in Melton Website and all applicable laws.

Disclaimer

The materials provided at this site are provided ‘as is’ without any warranties of any kind, including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Melton Borough Council may make changes to the materials on this site, or to the information and prices described in them, at any time without notice.

Limitation of liability

In no event will Melton Borough Council, its suppliers, or other third parties mentioned at this site be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the materials or information from this site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Privacy

You can find further information in our privacy policy on this page and more about how we process your data in our privacy notices.

Last updated 05 May 2026